What Chatserve is and how it helps your business.
Chatserve is an AI-powered solution that helps businesses especially restaurants automate bookings and orders via WhatsApp. It replaces phone calls and missed reservations with seamless, 24/7 chat-based customer service.
Chatserve is built for restaurants, cafés, and food businesses, but it also works for salons, clinics, and service-based industries that need scheduling or ordering via WhatsApp.
Not at all. We handle setup and onboarding. If you choose a managed plan, we even build your booking and ordering flows for you.
How our Chatserve handles bookings and orders through WhatsApp.
Customers message your WhatsApp number, and our chatbot guides them through the reservation flow—checking availability, confirming time and date, and sending reminders.
Yes! With Chatserve Orderline™, your full menu can be turned into an interactive WhatsApp ordering experience complete with options, add-ons, and even payment links.
Absolutely. You can adjust questions, logic, and responses or let our team do it for you on a higher-tier plan.
What’s included in each plan and how much it costs.
All plans include access to Chatserve Reserve™ (bookings) and Orderline™ (ordering). Higher tiers unlock more features. For more information, please contact sales@chatserve.solutions.
No setup fee for Essentials or Launch plans. Pro plans include guided setup. Enterprise setups may require a custom onboarding fee based on complexity.
Yes, you can upgrade, downgrade, or cancel your plan anytime unless you’re on an Enterprise contract.
Overview of built-in features and optional upgrades.
We support Google Calendar, Outlook, CRMs, and payment gateways.
Yes. With our Chatserve Campagne™ add-on, you can create segmented customer lists and send targeted promotions, reminders, or coupons.
Yes. Chatserve LiveDesk™ gives you a unified inbox where your team can jump into WhatsApp or web chats as needed. Please contact sales@chatserve.solutions
What’s included in each plan and how much it costs.
All plans include access to Chatserve Reserve™ (bookings) and Orderline™ (ordering). Higher tiers unlock more features. For more information, please contact sales@chatserve.solutions.
No setup fee for Essentials or Launch plans. Pro plans include guided setup. Enterprise setups may require a custom onboarding fee based on complexity.
Yes, you can upgrade, downgrade, or cancel your plan anytime unless you’re on an Enterprise contract.
How to get started and where to get help.
Do it For You onboarding service can be live in 5 minutes.takes.
Full suite can take 3–7 days depending on complexity.
Yes, we provide clear documentation, video tutorials, and optional 1-on-1 training sessions to help you use Chatserve effectively.
We offer onboarding support, live chat, email support, and step-by-step guides to help you get set up and running smoothly.
How we keep your data safe and compliant.
Yes! We follow strict data protection practices and store data securely. We also offer tools to help you manage customer consent and data deletion.
You do (data subject). Chatserve is your platform we never use or sell your data.
How to contact us or request a live demo.
Yes, you can request a live demo to see how Chatserve works and ask questions before you decide to purchase.
Please go to Get Started > Demo Request
You can reach us via the contact form, live chat on the site, or directly via support@chatserve.solutions or sales@chatserve.solutions